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Customer Technical Support

Step 2 of 4, Knowledgebase: CengageBrain (Access and Bookshelf)
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Critical Issues
I need a refund for an item that I purchased.
I tried registering my access code, but it says it is invalid or already used.
I have found a content issue in my textbook, within a CD/DVD, or within an online digital product.
CengageBrain -I accidentally created an instructor account but I’m a student. Can it be changed to the right type of account?
CengageBrain - How to Register a Student Account
CengageBrain - What is the contact information for CengageBrain.com Customer Service?
CengageBrain - I purchased an access code from CengageBrain.com, but never received it.
CengageBrain/CourseSmart - I purchased an eBook but never received the access code/CD-ROM/Other supplement which comes with the book.
CengageBrain - How do I change my email address, password, security question and/or security answer?

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