Looking for Training and Support?

Instructors: To view training videos, sign up for online seminars, or download helpful Getting Started materials, visit our Digital Course Support site.
Customer Support

Step 2 of 4, Knowledgebase: CourseMate
Show Results for
Critical Issues
*I have found a content issue in my textbook, within a CD/DVD, or within an online digital product.
*I need a refund for an item that I purchased.
*I tried registering my access code, but it says it is invalid or already used.
CourseMate - I am being prompted for a course key, but I do not have one. Where can I find this?
CourseMate - Digital Course Support Page
CourseMate – How do I change my course key?
CourseMate - How to Create a Course (Instructor)
CourseMate - I am having trouble viewing a resource within CourseMate.
CourseMate - I am trying to access CourseMate but I am receiving a “500 error”?
CourseMate - I get an error message that states that I am already signed in?
CourseMate – My Instructor can't see my name in their course, but I have completed work in the course already. What is wrong?
CourseMate - Student User Guide
CourseMate - System Requirements
CourseMate - Using Engagement Tracker
CourseMate – Where are my grades?
CourseMate - Where do I register my course key?
Milady - CourseMate eBook iPad Functionality

Begin typing to initiate a search. As you type, the articles, downloads, and tutorials on the left hand side of the screen will be adjusted dynamically to reflect those that relate to your search terms.
Does this resolve your problem? Yes No, please create a new case
<<< Select an article on the left