Customer Technical Support
Returning users sign in
The same credentials that you use to access CengageBrain.com or most Cengage Instructor materials will also allow you to log into the Customer Technical Support Site.
Logging in allows you to:
a support case to our team
your open support cases
obtain product specific
Forgot your password?
If you don't have an account
Live Support Hours
-Mon.-Thurs. 8:30am-9:00pm, Fri. 8:30am-6pm
Find Immediate Answers Here!
You can browse our knowledgebase
without having to sign in to find information about your product, including articles, FAQs, software downloads, video tutorials and more.
Looking for Training and Support?
To view training videos, sign up for online seminars, or download helpful Getting Started materials, visit our
Digital Course Support